Advantest - We enable tomorrows technology.

IoT, 5G and Artificial Intelligence. Unthinkable without us. More than half of all the microchips produced worldwide first pass through our hands. As the global market leader of automated test systems in the semiconductor industry we help the world to realize the digital transformation, enable our customers to shape the future and offer you the exciting jobs intended for pioneers.

Are you seeking answers and opportunities for your future? At our site in Böblingen you will find both as

Director Global Support Expert Center (m/f/d)

Your Responsibilities Manage a team of mgrs. and engineer (various locations) to fulfil department goals and objectives. Work with Field Service Mgmt Team to set mid- and long-term goals to meet BU objective. Work with Field Service Mgmt Team and SOC BU Mgmt Team , in achieving common goals as set during both Support Product Life cycle (FS BU) and Product Life Cycle (SOC BU). Will need to participate regularly in both BU's meeting to understand support/help needed from the bigger FS Team (including, but not limited to, Marketing, Business Development, Technical Support, Delivery Team, Supply Chain etc). Will need to participate regularly in both BU's meeting to articulate support/help needed from the bigger SOCBU Team (including, but not limited to, Marketing, Business Development, Operations, Technical Support, R&D, Supply Chain, etc). Serve as 1st lvl escalation liaison between FS BU Support Delivery VP and Mgmt Team and SOCBU Mgmt. Team, if and as needed. Call upon to deploy collaborative program/project identified and agreed by both FS Mgmt. Team and SOCBU Mgmt Team (sponsored by both FS BU and SOC BU) and focused on support plan readiness, customer satisfaction and execution excellence. Examples of activities include, but not limited to: Leads the setup and implementation/execution of FS/BU programs and projects Make sure 93K service & support PLC plan readiness with associated tracking of KPI defined, especially in product ramping phase. Provide regular update to FS and SOCBU management team and coordinate alignment between the two BU's management team timely, when there is a need. Joins SOC BU staff meeting to align operational topics, and DYN/SPR for strategic planning. Participate in R&D PLC from the concept phase (early stage) to ensure appropriate/agreed Design for Supportability

Work with the various collaboration or working team that currently exist within and FS and SOCBU (like GSEC and R&D, Planner with Buyer, etc. Build / maintain a high level of product technical expertise across the teams.

Your Qualifications Proven track record of leadership with a large team. Working knowledge of field support is desired. Have a strong and proven record of program / project mgmt. Have experience to shape and implement strategic support programs. Strong and proven record of communication skill (Listening, written and spoken). Will need to understand and work with various teams located globally in a collaborative matter. Ability to drive identified result / objective. Ability to travel as needed. Good / Strong understanding of ATE market is desired.

Our offer Flexibility Benefits Development Fitness Security Flexible and trust-based working hours, 30 vacation days + option for additional vacation days, mobile working, individual part-time models and programs for extended periods of absence Attractive salary, share in Advantest´s success through our exceptionally appealing bonus program as well as numerous subsidies, discounts and offerings (e.g. bike leasing) Structured onboarding programs and mentoring, development discussions, technical and soft skill trainings, language courses and knowledge sessions Ergonomic working environment, sports and fitness options and events (e.g. Global Challenge) as well as health days Attractive company pension scheme, comprehensive insurance coverage and support in emergency situations

Take your next career step with us! Apply now, preferably via our online application tool. If you have any questions, Alena Nicolai will be happy to answer them at +49 (0) 7031.204.8380

For further information visit: www.advantest-career.de

Apply now Would you like to know more about jobs at Advantest and about our unique team spirit? Our employees offer you their personal insights into our working environment. Would you like to take a closer look how our working environment looks like? Here you can take a short virtual 360° tour of our company - click the link to get to know us better. Böblingen

Amerang

Director Global Support Expert Center (m/f/d)

Advantest Europe GmbH, Böblingen

Advantest - We enable tomorrowʻs technology. IoT, 5G and Artificial Intelligence. Unthinkable without us. More than half of all the microchips producedworldwide first pass through our hands. As the global market leader of automated test systems in thesemiconductor industry we help the world to realize the digital transformation, enable our customers to shapethe future and offer you the exciting jobs intended for pioneers. Are you seeking answers and opportunities for your future? At our site inBöblingenyou will findboth as Director Global Support Expert Center (m/f/d) Your Responsibilities Manage a team of mgrs. and engineer (various locations)to fulfil department goals and objectives. Work with Field Service Mgmt Team to set mid- and long-term goals to meet BU objective. Work with Field Service Mgmt Team and SOC BU Mgmt Team , in achieving common goals as set during both Support Product Life cycle (FS BU)and Product Life Cycle (SOC BU). Will need to participate regularly in both BU's meeting to understand support/help needed from the bigger FS Team (including, but not limited to, Marketing, Business Development, Technical Support, Delivery Team, Supply Chain etc). Will need to participate regularly in both BU's meeting to articulate support/help needed from the bigger SOCBU Team (including, but not limited to, Marketing, Business Development, Operations, Technical Support, R&D, Supply Chain, etc). Serve as 1st lvl escalation liaison between FS BU Support Delivery VP and Mgmt Team and SOCBU Mgmt. Team, if and as needed. Call upon to deploy collaborative program/project identified and agreed by both FS Mgmt. Team and SOCBU Mgmt Team (sponsored by both FS BU and SOC BU) and focused on support plan readiness, customer satisfaction and execution excellence. Examples of activities include, but not limited to: Leads the setup and implementation/execution of FS/BU programs and projects Make sure 93K service & support PLC plan readiness with associated tracking of KPI defined, especially in product ramping phase. Provide regular update to FS and SOCBU management team and coordinate alignment between the two BU's management team timely, when there is a need. Joins SOC BU staff meeting to align operational topics, and DYN/SPR for strategic planning. Participate in R&D PLC from the concept phase (early stage) to ensure appropriate/agreed Design for Supportability Work with the various collaboration or working team that currently exist within and FS and SOCBU (like GSEC and R&D, Planner with Buyer, etc. Build / maintain a high level of product technical expertise across the teams. Your Qualifications Proven track record of leadership with a large team. Working knowledge of field support is desired. Have a strong and proven record of program / project mgmt. Have experience to shape and implement strategic support programs. Strong and proven record of communication skill (Listening, written and spoken). Will need to understand and work with various teams located globally in a collaborative matter. Ability to drive identified result / objective. Ability to travel as needed. Good / Strong understanding of ATE market is desired. Our offer Flexibility Benefits Development Fitness Security Flexible and trust-based working hours, 30 vacation days + option foradditionalvacationdays, mobile working, individual part-time models and programs for extended periods of absence Attractive salary, share in Advantest´s success through our exceptionally appealing bonusprogram as well as numerous subsidies, discounts and offerings (e.g. bike leasing) Structured onboarding programs and mentoring, development discussions, technical andsoftskill trainings, language courses and knowledge sessions Ergonomic working environment, sports and fitness options and events (e.g. GlobalChallenge)as well as health days Attractive company pension scheme, comprehensive insurance coverage and support inemergencysituations Take your next career step with us! Apply now, preferably via our online application tool. If you have any questions, Alena Nicolai will be happy to answer them at +49 (0) 7031.204.8380 For further information visit:www.advantest-career.de Applynow Would you like to know more about jobs at Advantest and about our unique team spirit?Our employees offer youtheir personal insights into our working environment. Would you like to take a closer look how our working environment looks like?Here youcan take a shortvirtual360° tour of our company - click the link to get to know us better. Böblingen Amerang